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At Peapack Private, we live by our Core Principles and our Private Banking Behaviors.
We view our principles as a roadmap that guides our behaviors, with our clients and with each other. We believe that by hiring people whose values align with our core principles, we are creating an environment of inclusivity, acceptance, and understanding. We celebrate our differences by understanding that we can all learn from each other.
Core Principles
I Operate with the Highest Standards of Professionalism
I Put Our Clients First
I Compete to Win
I am Fully Invested in Our Community
I Commit to Operating as One Team
As One Team we:
- are committed to open, honest communication; when we have issues, questions or concerns with each other, we deal with those rapidly and directly.
- have unwavering trust and respect for each other; we presume positive intent.
- are united to consistently deliver excellent service to our clients.
- proactively support each other to meet our shared goals.
- honor our commitments to each other.
Private Banking Behaviors
1. Be empowered and empower others to take intelligent risks; walk in your client’s shoes.
2. Proactively anticipate client’s current and future needs.
3. Be accessible, act with urgency and care, and honor commitments.
4. Listen generously and communicate effectively.
5. Be flexible and open to change, be passionate and positive, and keep it simple.
6. Assume positive intent; fix the issue without blame.
7. Take ownership, be relentless about continuous improvement, and go the extra mile.
8. Pay attention to the details.
9. Be honest, transparent, and trustworthy; always do the right thing.
10. Empathize with others.
11. Invest in relationships; deliver extraordinary hospitality and service excellence.
12. Deliver results, celebrate success, and keep things fun
2. Proactively anticipate client’s current and future needs.
3. Be accessible, act with urgency and care, and honor commitments.
4. Listen generously and communicate effectively.
5. Be flexible and open to change, be passionate and positive, and keep it simple.
6. Assume positive intent; fix the issue without blame.
7. Take ownership, be relentless about continuous improvement, and go the extra mile.
8. Pay attention to the details.
9. Be honest, transparent, and trustworthy; always do the right thing.
10. Empathize with others.
11. Invest in relationships; deliver extraordinary hospitality and service excellence.
12. Deliver results, celebrate success, and keep things fun
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We understand that all of our employees bring their own individual talents, so we invest in their professional development and career growth. This brings meaningful contributions to our success as an organization. We believe that when we proactively support each other to meet our shared goals we can successfully grow as one team.